CREO, a Bangalore based consumer technology company, recently launched its flagship smartphone Mark 1 in India. The company claimed that they have over 106 registered service centres at present and in near future there will be over 300.
The company has taken a major step forward towards maintaining transparency for its customers who visit the service centres by releasing a price list of all the components available. You can find the list of authorized service centres for the Creo Mark 1 here.
They have even launched a dedicated helpline number, 18002082736, for any query or to complaint against a service centre if they quote a different price.
|
S.no. |
Item |
MRP (Excl. Tax) |
|
1. |
Motherboard |
INR 14,300 |
|
2. |
Light and Distance Sensor (Small Plates) |
INR 300 |
|
3. |
Display Panel (LCD and Sensors) |
INR 6,000 |
|
4. |
Front Camera |
INR 7,00 |
|
5. |
Back Camera |
INR 2,500 |
|
6. |
Ear Piece |
INR 200 |
|
7. |
Speaker Box (Includes GSM Antenna) |
INR 525 |
|
8. |
Vibration Monitor |
INR 200 |
|
9. |
Battery |
INR 800 |
|
10. |
Back Glass Panel |
INR 650 |
|
11. |
Back Panel Internal Parts |
INR 650 |
|
12. |
Charger |
INR 650 |
|
13. |
Cable |
INR 225 |
|
14. |
Side Button Assembly (Power and Volume Buttons) |
INR 370 |
|
15. |
Sim Tray (1 Pc.) |
INR 180 |
The labor cost for repair will be Rs. 300 along with the per item cost.
Speaking on the company’s after sale service and its transparency, Sai Srinivas, CEO and Co-Founder, CREO, said,
It is imperative for us to provide a seamless aftersales services to CREO Mark 1 users. Extending the core value of transparency, we have revealed the price list for the Mark 1 spare parts. Going further, we also plan to extend the service-centre coverage to 300 centres across India.
